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Running a business online, you now have access to more support and sales channels than ever. From phone to , social media like Twitter, Facebook and even Whatsapp, there is no shortage of ways in which you can communicate with your users and customers. But one new channel, in particular, is becoming increasingly popular: live chat. Immediate being defined as 10 minutes or less. WP Engine, a major hosting company now starts all support queries via live chat. So are you ready to start? At its core, live chat is a simple window that pops up on your website to display text.

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Customers want their questions to be answered instantly, and any uncertainty with their purchase can result in losing a sale. Using a live chat support software helps you instantly answer user questions and convert them into paying customers. In this article, we will share our pick of the best live chat software for your small businesses.

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LiveChat is a complete customer service platform that delights your customers and fuels your sales. Free day trial Automation Omnichannel messaging.

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Marcos Bravo, LiveChat Ambassador. Increasing headcount is not the answer. Scale your support services the smart way.

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Chatbot templates Easy setup. Everywhere is here. Create a chat experience your customers know and love. Connect LiveChat with apps you use and love.

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Chat with your customers, send their details to your CRM, manage orders and accept payments. Free day trial Easy setup No credit best live chat room required. One way we're continuing to serve clients remotely is using online chat software by LiveChat. Clients visiting our website can click the chat to get connected to a Navigator in real time. Thank you LiveChat for helping us stay connected to our clients during this time! We use LiveChat and really love the capabilities and UX!

This morning we completed our 10,th LiveChat conversation! But why is that we love LiveChat so much? Hey LiveChat I just wanted to let you know how great your service worked for me during my recent launch.

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I was able to connect with my potential students in a way I never have been able to before. And I had my best launch ever. One of my favorite things in the entire world is randomly jumping into chat on our site shoutout LiveChat. It's super nice to just talk to your customers, kind of reminds you why you do what you do. If you have chat and have never been in it, I highly recommend it. Thank you mariuszcieply iam using LiveChat for more than 2 years it's better than any other Livechat products.

Best live chat room can I say? I'm a sucker for a good ROI! I love chatting with Wojtek!! Thanks LiveChat for all you do! You have the best customer support agents!

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I want to thank livechat too!! We have used them for the past 10 years and recently, after an upgrade, had a problem in a magento install, yet they hung in there and the support team worked their magic. Thanks to all! The LiveChat facility on our website makes it even easier to gain the information you need, rapidly.

Our customers say it best

If you have any questions, just ask our experts for an instant response. The LiveChat Platform empowers you with tools and know-how to build customer service experience that highlights your brand. Meet our world famous support team. They are fast, they are smart, and they will help you out any time day or night!

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Supercharge your website and social media profiles. Turn visits into sales, customers into fans. Free day trial Ticketing system Analytics.

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Chat with your customers now. up free WordPress.

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Seamlessly add a live chat feature to your WordPress site. It's the fastest way to connect with your customers. up free Messenger. Handle messages from your Facebook fans directly in LiveChat app.

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Provide your customers with support wherever they need it. up free Google.

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Track conversion to chat from Google AdWords campaigns. Discover which of your campaigns enjoy the highest customer interest. up free TeamViewer. Provide your customers with a quality assistance — whenever they need it.

Best live chat software

up free. Remotely access your visitor's screen and quickly resolve support cases. up free BigCommerce. Turn store visitors into customers and increase customer satisfaction. Send personalized chat invitations and gather feedback from returning customers. up free Mailchimp. Bring in marketing right into LiveChat app. Build your audience, manage subscribers, and more.

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up free Shopify. Add a live chat feature to your store and watch your sales grow. Send product recommendations and guide visitors to the checkout.

Why add a free live chat software to your site?

up free HubSpot. Get more quality le in the sales pipeline faster. up free Dropbox. Share files with your visitors during a chat. up free Pipedrive. Manage all your Personas straight from a chat. See information about returning customers, add chat transcripts to Deals. up free HelpDesk.

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Power up LiveChat's built-in Tickets with a cutting-edge ticketing system. Get multiple mailboxes with automated rules, custom domains, and more. up free WooCommerce. Have full knowledge about cutomers' shopping carts during a chat. Provide contextual support to turn visitors into customers. up free Zapier.

Increase your productivity with Zapier automation. Connect different apps and watch your workflow improve.

Balance ai automation and the human touch

up free Salesforce. Create le and contacts from chats and archives. Easily search the Salesforce contacts directly from LiveChat.

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